Er ein bod yn gwneud pob ymdrech i’r wefan hon fod mor ddwyieithog â phosibl, mae’r dudalen ganlynol ar gael yn Saesneg yn unig ar hyn o bryd. Ymddiheurwn am unrhyw anghyfleustra.

Minimum age: To use the sauna you must be over 18 years of age (or over 16 accompanied by a responsible adult).

Health and medical conditions: Sauna use and cold exposure may not be suitable for individuals with certain health conditions, including but not limited to: heart conditions, high blood pressure, pregnancy, respiratory conditions, and other medical issues. It is your responsibility to consult with a qualified medical professional before using the sauna facilities.

Pregnancy: Pregnant individuals are advised to consult with their healthcare provider before using the sauna. The use of the sauna during pregnancy may pose risks both to the individual and the unborn child.

Hydration: Sauna use can lead to dehydration. It is essential to stay hydrated before, during and after sauna sessions.

Prohibited activities: Alcohol, drugs, smoking, vaping and nudity are not permitted at Criccieth Sauna. The sauna operators reserve the right to refuse admission to individuals who are visibly intoxicated.

Temperature sensitivity: Sauna temperatures can be high and may cause discomfort or adverse reaction for some individuals. It is your responsibility to regulate the duration and intensity of your sauna session according to your comfort level.

Jewellery: Remove all dangling jewellery before entering the sauna, as this could heat up and cause burns.

Contact lenses and glasses: Please remove contact lenses and glasses before using the sauna.

Sauna stove: The stove is strictly for use by Criccieth Sauna staff only. At no time can you touch the stove, put logs in the fire, open and close the door or move the stove vents. Please ask the sauna operator and they will do this for you if needed.

Sea swimming: All individuals entering the sea do so at their own risk. It is your own responsibility to assess the weather and sea conditions, to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea. Be aware there is no lifeguard on duty on Criccieth beach or at Criccieth Sauna.

Cancellation Policy: We can offer a full refund or reschedule your booking with 48hours or more notice. If you cancel with less than 48hours notice we are unable to offer a refund unless we have been able to fill your session. I ganslo neu aildrefnu mwy na 48 awr cyn eich archeb, gwnewch hynny ar-lein trwy glicio/tapio’r botwm Newid/Canslo yn yr e-bost cadarnhau archeb y byddwch wedi’i dderbyn. Cysylltwch â ni am newidiadau lai na 48 awr cyn eich archeb.

Force Majeure: In the unlikely event that we cannot honour your booking, this would be due to exceptional circumstances beyond our control. In this instance we will contact you via email and/or telephone as soon as possible to offer a full refund, or to reschedule your booking.

Usage guidelines: Please adhere to all posted guidelines and instructions for sauna use. Failure to do so may result in injury or expulsion from the sauna.

The following sauna etiquette must be adhered to at all times:

• Swimwear must be worn at all times
• Wash your feet using the provided bucket before entering the sauna
• Shower before using the plunge pool
• Sit on a towel while inside the sauna
• Limit your time inside the sauna to no more than 15 minutes at a time (we recommend 5-15 minutes depending on experience)
• Respect other sauna users at all times
• Check with other sauna users before pouring water onto the stove
• When pouring water onto the sauna heater rocks, do this gently from the back of the rocks to the front, to avoid getting burned by the steam. Use the ladle provided for this, do not ‘dump’ water on the rocks.
• Use only the provided ‘sauna water’ to pour onto the stove.
• Ensure you change within your booked time slot if using the changing area.

If you are making this booking on behalf of a group or anyone other than yourself, it is your responsibility to make all individuals aware of these terms and conditions and to practise safe sauna use. All individuals must agree to these terms and conditions, and must be aware of what to bring to the sauna session. (see ‘what should I bring with me’ in FAQs).

I have read and understood the terms and conditions and I voluntarily agree that I and all members of my party will abide by them. In the case of a group booking, I will ensure that all members of my party are aware of the terms and conditions. I acknowledge that sauna use involves inherent risks, and I assume full responsibility for my own and my parties’ actions and their consequences.

Gift voucher terms and conditions

• Gift vouchers are valid for 2 years from the date of issue
• Gift vouchers must be redeemed in advance via the online booking process on our website
• Gift vouchers can be redeemed up to the value printed against any sauna session at Sawna Criccieth Sawna, subject to availability
• Gift vouchers cannot be returned or exchanged for cash
• Sawna Criccieth Sauna are not liable for gift vouchers that are lost, stolen, destroyed, or used without permission
• Any unused balance can be redeemed against further bookings at Sawna Criccieth Sauna, subject to the voucher expiry date.
• If the value of the gift voucher does not cover the full cost of booking, the bearer is responsible for paying the remaining balance
• Gift voucher bookings are subject to our normal booking and cancellation policy
• Should you require support or have any questions regarding your gift voucher, please get in touch via the contact us page on our website

Sauna Club terms and conditions

• Bookings for Sauna Club packages must be made within 2 years of package purchase from our website
• Sauna Club packages must be redeemed in advance via the online booking process on our website
• Sauna Club packages can be redeemed only for the type of sauna session they are purchased for, subject to availability
• Sauna Club purchases cannot be returned or exchanged for cash
• Sawna Criccieth Sauna are not liable for Sauna Club codes that are lost, stolen, destroyed, or used without permission
• Any unused balance can be redeemed against further bookings of the appropriate type at Sawna Criccieth Sauna, subject to the expiry date.
• Sauna Club bookings are subject to our normal booking and cancellation policy
• Should you require support or have any questions regarding your Sauna Club purchase, please get in touch via the contact us page on our website
• Sauna Club packages are not to be used in conjunction with any other offer